Shuttle stops markers are non-existant, leading many new riders to guess where the bus stops at a given mark on the map. Nor does the shuttle beneit from Next Vehicle Arrival System which many college shuttle systems use (e.g. Loyola University, Towson University, and University of Baltimore). When the Hopkins shuttle is running late (which can be frequently) or if a crowded bus has to pass a stop by, riders have no idea when the next shuttle may be coming.
- Clearly marking shuttle stops with Hopkins Shuttle signage
- Adding a NVA system for all stops
- Replacing coach style buses with more two-door buses (with front-door entry, rear-door exit policy)